— Training Program

IT Support Specialist Program

The IT Support Specialist Program is built to help you launch a career in IT support with hands-on skills and real credentials. You’ll learn how to assist users, resolve technical issues, and maintain essential IT systems, whether it’s hardware, software, printing, or operating systems.

Why Choose This Program?

This all-in-one training bundle includes three powerful certifications: CompTIA Tech+, CompTIA A+, and CompTIA Network+. It’s the perfect starting point for anyone interested in building a long-term career in tech. With practical labs, industry-recognized credentials, and expert instruction, you’ll be equipped to handle real-world support roles with confidence.

Upon completing this program, you’ll be able to:

  • Oversee daily system performance and provide user support
  • Set up, maintain, and troubleshoot IT equipment and software
  • Diagnose and resolve common issues in tech environments
  • Evaluate systems and recommend improvements
  • Modify or enhance software to improve functionality

No previous experience needed. This program starts at a beginner level, based on the CompTIA certification roadmap.

Computer User Support Specialist

Help Desk Technician

IT Technician

Desktop Support Tech

Computer Systems Analyst

Program Details
120 Hours
  • Lecture: 88 Hours
  • Lab: 32 Hours
Great Horizons Career Centers Certificate of Completion

Fast-Track to Employment

Get career-ready in weeks, not years. At Great Horizons Career Centers, we’ve designed our programs to maximize your success. 
Exam Prep Materials

Comprehensive resources to ensure you’re fully prepared for certification exams

Earn Certification Exam Vouchers

Earn exams by meeting milestones

Course Retakes

Free retakes of live instructor-led classes for up to six months (veterans receive up to one year)

One-on-One Tutoring

Extra support whenever you need it

Career Placement Assistance

From resume building to interview workshops, we help you land the job

Local Corporate Connections

Opportunities to interview with partner companies in your area

— Excel In Your Career

Do these traits sound like you?

Problem-Solver

You enjoy helping others troubleshoot and find solutions

Patient Communicator

You can explain technical issues in a way anyone can understand

Hands-On Learner

You retain knowledge best by doing, not just reading

Service-Oriented

You care about supporting people and solving real problems

Organized and Reliable

You’re someone others count on when systems go down

— Career Growth & Opportunities

Start Your IT Career Today!

— Additional opportunities

More Training Programs